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Partnership information


advisory group meeting


While unemployment is at an all time low, Jobcentre Plus figures show that in the County of Carmarthenshire 26% of the population of working age (14,000 people) are claiming Incapacity Benefit although there is a labour and skills shortage. The Government Green Paper ‘Pathways to Work’ reports that more than 75% of those people claiming Incapacity Benefit would like to return to work but face barriers in doing so, leaving them excluded from the labour market. To meet their labour force needs, many local businesses recruit from foreign countries, a practice which creates a disadvantage for Incapacity Benefit claimants seeking work and also incurs a significant cost for the employing organisations. Many employers have a negative attitude and preconceived ideas regarding people who have a disability or long-term illness. Capacitate has been formed by twelve organisations with an interest in promoting the return of Incapacity Benefit claimants in Carmarthenshire to sustainable employment and is addressing these issues through their work both with employers and Incapacity Benefit claimants.


The aim of Capacitate is to increase the opportunities for people claiming Incapacity Benefit to return to work by providing information on support services, by developing education for employers, and by promoting a positive attitude regarding Incapacity Benefit claimants to ensure that vacancies are open to all.


  • Provide specific training for Carmarthenshire employers, including Disability Awareness Training
  • Set up a web site of local providers and support organisations, and provide training for the web site’s target audience
  • Set up networking groups of local providers
  • Set up networking groups of current and ex-Incapacity Benefit claimants
  • Survey the attitudes of employers in Wales, Hungary and France to produce a guide of good practice
  • Provide training to advisors on EU practices in Hungary and France.

Target Groups

  • Employers
  • Support agencies
  • Incapacity Benefit claimants



Round 1 to Round 2

This Development Partnership was not involved in Round One.

Transnational partnerships


David Pugh, Antur Teifi,


Action 2: 30 September 2007
Action 3: 31 December 2007

Equal theme

Facilitating access


The Partnership grew from seeing the need to establish coordinated support services for people on Incapacity Benefit by bringing together the many regional support organisations with expertise in this field, including Jobcentre Plus, Disability Wales, and Health Boards.


Employed in large firms, Employed in SMEs, Labour market returnees, Unemployed
Total beneficiaries: 430

Intended impact/ sustainability

The development of the web site has proven already to be a vital tool for support organisations in working with Incapacity Benefit claimants. At the end of this project maintaining this service as part of the core business of key partner organisations (e.g. Jobcentre Plus) will be an important part of the regional strategy to assist people to move from claiming Incapacity Benefit into employment.

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The delivery of disability awareness training to staff of local employers has proved to be very successful in removing prejudice in the workplace towards people on Incapacity Benefit. Robust mechanisms are needed to ensure that employers take proper responsibility for equal opportunities issues.


Development of the web site should be extended as a resource across Wales and, indeed, the UK. This would require national decisions, for example, about the remit of Jobcentre Plus.


A Guide of Good Practice to employing people with disabilities and people with health conditions has been developed, based on research into employer attitudes undertaken in three European countries.

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